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24/7 CUSTOMER SERVICE | 774-301-6135 

The Mass Apothecary

CBD Money Back Guarantee

Image of CBD Money Back Guarantee | The Mass Apothecary

At The Mass Apothecary, we go above and beyond to make sure all of the CBD products we sell are of the highest quality and work! We try every product we sell personally to make sure they work, which is why we have no problem at all offering a money back guarantee on every purchase made at The Mass Apothecary! 

It’s very simple. If you buy any CBD products from us and aren’t 100% satisfied with your purchase, we will fix it! We can exchange your product for a different one or just give you a full refund! Whatever you prefer, as we want you 100% satisfied. 

Best part, there’s no hassles and no questions asked. If you are not happy, we give you your money back……it is that simple! 


How it works-

If for some reason you are not happy with your purchase, call us within 60 days of your purchase at 774-301-6135 or email us at info@themassapothecary.com. Include your full name, phone number, and order number. Please state why you aren’t happy with the product(s) and then we will have you ship it back to us. After we receive the product(s), we send them back to the manufacturer and then within 14 business days we issue a full refund back to your original payment method. 

Please note, we only take returns back after 30 days from the date of purchase. We do this because we know the products we have work, and we want everyone to have the products long enough to be able to see the benefits for themselves. 

Proof is in the reviews. We have all 5 star reviews for 2 simple reasons.....our products work & you get the best customer service possible!

Based on 290 reviews.
Sara B
June 23, 2022.
I am a first time customer and ordered from the website which is incredibly user friendly and easy to navigate. I also spoke with the owner over the phone and he is extremely nice and eager to help and answer any questions I had. I would say customer service overall is A+. My order was shipped the same day I placed it and came the next day carefully packaged in a discreet bubble mailer with cute stickers all over it. I also found that they included some gifts as a first time customer which is very much appreciated by me! If you are looking for cbd products from a reputable company that is also personable and attentive to customer needs then Mass Apothecary is the place for you. Looking forward to making another purchase soon!
Lani Peterson
June 13, 2022.
Derek at The Mass Apothecary provided professional and helpful guidance and service from the moment we put our first question into the chat. My 70 year old husband suffers with sciatica. Derek recommended both oral and cream products that would relieve his pain. When we asked whether it could be mailed to us, Derek let us know they had a delivery service. Derek was at our door three hours later and gave my husband additional information about application that was incredibly helpful. First rate product and service delivered with customer centered care. We are grateful for both the products and service and will certainly return again.
Patte Brown
June 13, 2022.
I was amazed at how fast my pain was relieved. I had severe arthritis in my thumb and after only 4 days of using the oil and the cream, the pain is nearly gone and I can use my thumb again.
Alexandria DeLorenzo
June 6, 2022.
Derek is so friendly and the CBDA product I got works great!!
Mary T
May 31, 2022.
Kenneth Quade (Tr1Optimum)
May 31, 2022.
Organic, vegan, and dye free edibles. That's all of the right boxes checked for me! Great service, too.
May 28, 2022.
Great bussniess with incredible service they’ll take care of all your cbd needs I highly recommend
Hannah Fournier
May 28, 2022.
Both the owners are amazing!! I had a wonderful experience along with great service. If your going to buy CBD I'd definitely recommend them.
Kayla Nixon
May 25, 2022.
Amazing products sold by amazing people! I really enjoyed speaking and learning about their products and can tell they really want you to get the best quality possible. CBD is a great option for people who don't want to experience the same intensity as Delta 9 and may want to elevate aches and pains or simply just "feel good". I will definitely shop here again! (:
Michelle Sanders
May 23, 2022.
This place was great and the people were very helpful... my husband and I had a great experience.. We would definitely come back again or they told us that they ship for free.... we will definitely order from them.
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