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FREE SHIPPING ON ALL ORDERS $59+

24/7 CUSTOMER SERVICE | 774-301-6135 

The Mass Apothecary
CBD Money Back Guarantee

60 Day Money Back Guarantee Icon

At The Mass Apothecary, we go above and beyond to make sure all of the CBD products we sell are of the highest quality and work! We try every product we sell personally to make sure they work, which is why we have no problem at all offering a money back guarantee on every purchase made at The Mass Apothecary! 

It’s very simple. If you buy any CBD products from us and aren’t 100% satisfied with your purchase, we will fix it! We can exchange your product for a different one or just give you a full refund! Whatever you prefer, as we want you 100% satisfied. 

Best part, there’s no hassles and no questions asked. If you are not happy, we give you your money back……it is that simple! 

 

How it works-

If for some reason you are not happy with your purchase, call us within 60 days of your purchase at 774-301-6135 or email us at info@themassapothecary.com. Include your full name, phone number, and order number. Please state why you aren’t happy with the product(s) and then we will have you ship it back to us. After we receive the product(s), we send them back to the manufacturer and then within 14 business days we issue a full refund back to your original payment method. 

Please note, we only take returns back after 30 days from the date of purchase. We do this because we know the products we have work, and we want everyone to have the products long enough to be able to see the benefits for themselves. 

Proof is in the reviews. We have all 5 star reviews for 2 simple reasons.....our products work & you get the best customer service possible!

Hols W
Hols W
20:27 03 Feb 23
I purchased my first Vape and other items from this store, and I’m so happy I found them online! Derek had personally called me to let me know that one of the items I purchased was on back order and apologized for it and upgraded some of my items. He was super helpful and super nice! The delivery was fast, and so I far I love all my items! I will definitely be a reoccurring customer!
I literally NEVER write*!reviews. (I know I’m a terrible person) but I have to take the time out today and give 5 stars. Not only are they extremely knowledgeable and helpful but they genuinely care about the wellbeing of their customers. They offered a card with their phone number and insisted that I call at anytime with any question. I was able to purchase the best quality CBD / CBG that helps with my chronic pain. Such awesome people ! Will be going here to purchase all my CBD products from now on.
Karen Lister
Karen Lister
16:16 26 Jan 23
This is a wonderful store, great products in the customer service is wonderful. I couldn't ask for more will definitely use them for watermelon
Juliette Gonsalves
Juliette Gonsalves
21:11 21 Jan 23
Absolutely love this place. Derek is so helpful and kind. I have had great conversations with him and he is so genuine. Him and his fiancé have created something so great. I love all the cbd products that I have tried, the cbd flower in this picture is so great. This is my second time buying it. Works immediately and taste amazing. The gummies also taste great too. This is my first time trying the cbd roll on, and wow! Works immediately, great for joint pain. For someone who has constant knee pain this is god sent. Everyone should stop by this place and check it out. Amazing products and even better people.
Wildflower System
Wildflower System
12:46 20 Jan 23
I actually placed an order through the website but I was so happy with my order that I came to type out a google review as well.I want to firstly say that the man who called me, I believe he was the owner, was very prompt in reaching out to me about a backorder on my purchase and he was very nice and professional about the conversation while being very friendly.Secondly I would like to say that my products came in good condition and I loved everything. I'm not sure if I'm allowed to mention what I purchased (like specifics) but they were awesome. I would definitely recommend shopping from here or ordering online, the shipping was very fast and there were lots to choose from on the website.
Ty Burns
Ty Burns
19:51 15 Jan 23
Very best products will continue To buy from a family own business
Ivy McCormick
Ivy McCormick
03:51 13 Jan 23
The Mass Apothecary will be my new go to for all of my cbd products from now on! Their customer service was great and the owner even reached out to me in case I needed anything. My package arrived quickly (plus some extras!) and the products are high quality. I would definitely recommend this place!
Angela O’Reilly
Angela O’Reilly
01:21 13 Jan 23
Great place!! 1st time here and so happy I came!! Derek the owner was awesome!! Very knowledgeable and friendly. Found some great products and will definitely be back for more!! Good night!! 😴
Jayce
Jayce
23:07 12 Jan 23
Amazing shop! Can’t wait for the pup to try!
Jlynn
Jlynn
14:22 12 Jan 23
Love ordering from Mass Apothecary. The quickest shipping ever and the products are awesome. Even get a sample of something with each package. Love the hand written notes too. Great customer service.
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