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FREE SHIPPING ON ALL ORDERS $49+

24/7 CUSTOMER SERVICE | 774-301-6135 

The Mass Apothecary
CBD Money Back Guarantee

60 Day Money Back Guarantee Icon

At The Mass Apothecary, we go above and beyond to make sure all of the CBD products we sell are of the highest quality and work! We try every product we sell personally to make sure they work, which is why we have no problem at all offering a money back guarantee on every purchase made at The Mass Apothecary! 

It’s very simple. If you buy any CBD products from us and aren’t 100% satisfied with your purchase, we will fix it! We can exchange your product for a different one or just give you a full refund! Whatever you prefer, as we want you 100% satisfied. 

Best part, there’s no hassles and no questions asked. If you are not happy, we give you your money back……it is that simple! 

 

How it works-

If for some reason you are not happy with your purchase, call us within 60 days of your purchase at 774-301-6135 or email us at info@themassapothecary.com. Include your full name, phone number, and order number. Please state why you aren’t happy with the product(s) and then we will have you ship it back to us. After we receive the product(s), we send them back to the manufacturer and then within 14 business days we issue a full refund back to your original payment method. 

Please note, we only take returns back after 30 days from the date of purchase. We do this because we know the products we have work, and we want everyone to have the products long enough to be able to see the benefits for themselves. 

Proof is in the reviews. We have all 5 star reviews for 2 simple reasons.....our products work & you get the best customer service possible!

Sarah MelloSarah Mello
11:50 09 Aug 22
Derrick and Corrine were amazing. They were both very knowledgeable with the products they are selling. After only 2 doses of CBD my husband's anxiety has vastly improved. I am truly thankful for everything they did for me yesterday. 10 out of 10 would recommend!!
Wendy LucasWendy Lucas
19:42 04 Aug 22
Amazing customer service! I had trouble getting my order to process so I sent an email and within the hour I got a phone call from Derrick the owner who walked me through the process step by step to get my order placed and even sent a free gift. The shipping was super fast and the prices are great too! I highly recommend this company!
G. Romeo11G. Romeo11
15:57 31 Jul 22
Been to shops all over the northeast and finally found a shop that understands and can help me find exactly what I needed! This has to be the best customer service and knowledge of the products iv ever had, the staff/owners helped me pick out exactly what I needed and answered all questions easily. The product speaks for itself, absolutely amazing after testing last night. Will always be returning whenever in the area!
khalid holmeskhalid holmes
22:27 21 Jul 22
By far, the best customer service in the industry. The time, effort and concern shown by Mass Apothecary is first class. They keep you well informed and notified about the progress of your order. Their selection is huge and their pricing is amazing. If you need something they are always and I mean always available to help you with your wellness needs. This should be your new source.
Marla WalterMarla Walter
18:43 12 Jul 22
I’ve been using the Summit Delta 9 and They are Excellent!For me one gummy brings Lots of clarity , focus and calm without all the loud mind noise. Derek was so helpful and kind. Appreciate all your patience.Highly recommend
Sara BSara B
15:16 23 Jun 22
I am a first time customer and ordered from the website which is incredibly user friendly and easy to navigate. I also spoke with the owner over the phone and he is extremely nice and eager to help and answer any questions I had. I would say customer service overall is A+. My order was shipped the same day I placed it and came the next day carefully packaged in a discreet bubble mailer with cute stickers all over it. I also found that they included some gifts as a first time customer which is very much appreciated by me! If you are looking for cbd products from a reputable company that is also personable and attentive to customer needs then Mass Apothecary is the place for you. Looking forward to making another purchase soon!
Lani PetersonLani Peterson
15:48 13 Jun 22
Derek at The Mass Apothecary provided professional and helpful guidance and service from the moment we put our first question into the chat. My 70 year old husband suffers with sciatica. Derek recommended both oral and cream products that would relieve his pain. When we asked whether it could be mailed to us, Derek let us know they had a delivery service. Derek was at our door three hours later and gave my husband additional information about application that was incredibly helpful. First rate product and service delivered with customer centered care. We are grateful for both the products and service and will certainly return again.
Kayla NixonKayla Nixon
00:06 25 May 22
Amazing products sold by amazing people! I really enjoyed speaking and learning about their products and can tell they really want you to get the best quality possible. CBD is a great option for people who don't want to experience the same intensity as Delta 9 and may want to elevate aches and pains or simply just "feel good". I will definitely shop here again! (:
Brianna ClementsBrianna Clements
20:06 17 May 22
PLEASE, DON’T HESITATE!As someone who is very sensitive to THC, and has panicked while smoking multiple times, CBD seemed like the best route.I was nervous and called around until I found Mass Apothecary. What a literal blessing.Derek was so kind and polite, and even could sympathize with my issues in the past. It’s a cute little shop, and I felt so relaxed while there.Corrin is a sweetheart and gave me honest recommendations on teas and prerolls.I selected a couple of the recommendations, and even left with some free goodies.These two are doing God’s work in my opinion. I haven’t felt this great in a while.So happy I came to MA, and will definitely be coming back.Alhamdulillah ♥️
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