Terms of Service
Last updated: Sept 27, 2024 5:46 PM
Please read this Terms of Service (“Terms,” “Terms of Service”) carefully before using the https://massapothecary.com/ website (the “Website”) operated by The Apothecary LLC, a Limited Liability Company formed in Massachusetts, United States (“us,” “we,” “our”) as these Terms contain important information regarding limitations of our liability. Your access to and use of this Website is conditional upon your acceptance of and compliance with these Terms. These Terms apply to all visitors, users, and others who wish to access or use the Website.
By accessing or using the Website, you agree to be bound by these Terms. If you disagree with any part of the Terms, you must not access or use the Website.
Our Offers and Pricing
We offer goods on this Website. Prices of goods are listed on the Website and do not include taxes, shipping, or other applicable fees.
Age Restrictions
- You must be at least 21 years of age to purchase or use any products containing THC offered on this Website.
- You must be at least 18 years of age to purchase or use any products containing CBD offered on this Website.
By using this Website and completing a purchase, you represent and warrant that you meet the applicable age requirement.
Purchases
Review Invitations
By placing an order on our Website, you consent to receive email or text message invitations to review the products or services you have purchased.
These review requests may be sent by us or by a third-party review service provider acting on our behalf. You may opt out at any time by following the instructions in the message or by contacting us directly. Review requests are sent in accordance with our Privacy Policy.
Payment Processors & One-Click Upsells
When you make a purchase, payments are processed by third-party payment processors, Authorize.net and Sezzle, which collect your payment information and process payments securely.
Because we offer one-click upsell offers, you acknowledge and consent that your payment information may be securely stored on Authorize.net’s servers to allow for faster repeat transactions. We do not store your full payment information on our servers.
Accepted payment methods include Discover, MasterCard, Visa, and Sezzle. You represent and warrant that you have the legal right to use the payment method(s) in connection with any purchase.
Local Compliance
The Mass Apothecary assumes no responsibility for and expressly disclaims all legal issues resulting from your purchase or use of hemp or THC products. You are solely responsible for ensuring compliance with local laws and regulations in your jurisdiction before purchasing or using these products.
Cancellation Policy
You may cancel your order within 15 minutes of placing it by contacting us. After this period, your order may already be in processing or shipped. Cancellations within the 15-minute window will receive a full refund.
We also reserve the right to cancel your order at our discretion (e.g., suspected fraud, inaccuracies, or product unavailability). If we cancel your order, you will receive a full refund.
Refund Policy
For details, please visit: https://massapothecary.com/return-policy/
Shipping Policy
When you purchase goods, they will be shipped either by us or by a third party. If a third party is used, their terms and policies apply. Shipping costs and delivery timeframes are displayed at checkout.
Warranty on Purchases
We provide the following warranties for 30 days from the date of purchase:
- Goods will be of satisfactory quality.
- Goods will match the description.
- Any express warranties stated will be honored.
Except as stated above, no other warranties (express or implied, including merchantability or fitness for a particular purpose) apply.
Remedies
If you experience an issue with your purchase, your remedies may include:
- Replacement
- Price reduction
- Rejection of goods/services
In all cases, remedies are limited as outlined in the “Damages and Limitation of Liability” section below.
Subscriptions
This Website offers subscription-based products. Subscriptions automatically renew based on the plan selected and will continue unless canceled.
You may cancel automatic renewals at any time by contacting us via:
Once canceled, you will no longer receive subscription products/services from the effective date of cancellation.
Accounts
When you create an account, you represent that you meet the minimum age requirements (18+ for CBD purchases, 21+ for THC purchases) and that all information provided is accurate and current. You are responsible for maintaining account security and all activity under your account.
Comments and Uploaded Content
By submitting content, you grant The Apothecary LLC a worldwide, non-exclusive, perpetual, royalty-free license to reproduce, publish, and distribute it. You must not upload content that is unlawful, offensive, harassing, infringing, or otherwise prohibited. We reserve the right to remove any content at our discretion.
Prohibited Uses
You agree not to misuse this Website. Prohibited uses include, but are not limited to:
- Impersonation or misrepresentation.
- Sending spam, junk mail, or chain mail.
- Using bots, scrapers, or unauthorized access methods.
- Uploading viruses or malicious code.
- Engaging in illegal or harmful conduct.
Cookies and Tracking
We use cookies and similar tracking technologies to improve user experience and analyze website usage. Analytics and marketing tools we rely on include Google Analytics 4 (GA4), Klaviyo, Matomo Analytics, and Microsoft Clarity.
By using the Website, you consent to tracking in accordance with our Privacy Policy.
No Warranty on the Website
The Website is provided “as is” without warranties of any kind, express or implied.
Availability, Errors, and Inaccuracies
We do not guarantee the accuracy or availability of information on this Website. Prices, availability, or other information may change without notice.
Damages and Limitation of Liability
To the maximum extent permitted by law, The Apothecary LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages related to your use of the Website or purchase of goods. In no event shall our aggregate liability exceed the fees actually paid by you to us.
Links to Third-Party Websites
We are not responsible for third-party websites linked on this Website. Use them at your own risk.
Intellectual Property and DMCA Notice
All content on this Website is ©2019–2024 The Apothecary LLC or its licensors. All rights reserved.
If you believe your intellectual property has been infringed, please send a notice titled “Infringement of Intellectual Property Rights – DMCA” to:
The Apothecary LLC
Attn: Derek Wilcox
support@massapothecary.com
774-301-6135
25 Market St STE 7, Swansea, MA 02777, United States
Governing Law and Dispute Resolution
These Terms are governed by the laws of Massachusetts, United States. Any disputes shall be resolved exclusively in the courts of Bristol County, Massachusetts. Class actions are waived; claims may only be brought individually.
Changes to Terms
We may update these Terms at any time by posting the revised Terms on this Website. Your continued use of the Website constitutes acceptance of the updated Terms.
Questions
If you have questions, please contact us:
Email: support@massapothecary.com
Phone: 774-301-6135